Perfil profesional y actividad en LinkedIn de los directores de comunicación de las empresas con mejor reputación de España
DOI:
https://doi.org/10.18568/cmc.2026.e3115Palavras-chave:
director de comunicación, dircom, LinkedIn, Merco, EspañaResumo
Esta investigación analiza el perfil profesional, la presencia y el nivel de actividad de los dircoms de las empresas con mejor reputación corporativa de España en LinkedIn. El estudio es una primera aproximación sobre las características profesionales y formativas de los dircoms, su presencia, nivel de actividad mensual; y las diferencias en presencia y actividad según el género y el tamaño de sus comunidades digitales. Los dircoms tienen presencia activa en LinkedIn, pero sus niveles de publicación son bajos. Existen diferencias según el género y el tamaño de comunidad: los hombres publican con mayor frecuencia, y los perfiles con comunidades más amplias tienden a ser más activos. Por otro lado, predomina la formación en periodismo y una creciente diversidad académica y funcional.
Downloads
Referências
ALBANNA, H.; ALALWAN, A. A.; AL-EMRAN, M. An integrated model for using social media applications in non-profit organizations. International Journal of Information Management, v. 63, 102452, abr. 2022. https://doi.org/10.1016/j.ijinfomgt.2021.102452
ALGHAWI, I. A.; YAN, J.; WEI, C. Professional or interactive: CEOs’ image strategies in the microblogging context. Computers in Human Behavior, v. 41, p. 184-189, 2014. https://doi.org/10.1016/j.chb.2014.09.027
ALMANSA, A. Del gabinete de prensa al gabinete de comunicación. La dirección de comunicación en la actualidad. España: Comunicación Social, 2011.
ALYAQOUB, R. A.; RAHMAN, N. A. B. A. Conceptualizing the management of online public relations among public relations practitioners. Annals of Contemporary Developments in Management & HR, v. 1, n. 2, p. 45-49, ago. 2019. http://doi.org/10.33166/ACDMHR.2019.02.005
ASOCIACIÓN DE DIRECTIVOS DE COMUNICACIÓN (DIRCOM). Anuario de la comunicación. Madrid, 2019.
ASOCIACIÓN DE DIRECTIVOS DE COMUNICACIÓN (DIRCOM). El estado de la comunicación en España 2025. Madrid, 2025.
ATABEK, U.; ALIKILIC, O. A. Online pressrooms: Journalists’ expectations from public relations practitioners concerning online media relations. Romanian Journal of Communication and Public Relations, v. 22, n. 3, p. 65-83, 2020. https://doi.org/10.21018/rjcpr.2020.3.309
CABRERA, M.; ALMANSA, A. El director de relaciones públicas en las grandes empresas españolas. Revista Internacional de Relaciones Públicas, v. 6, n. 11, p. 113-134, jun. 2016. https://doi.org/10.5783/revrrpp.v6i11.399
CASTILLO, A. Introducción a las relaciones públicas. Málaga: Instituto de Investigación en Relaciones Públicas, 2010.
CASTILLO, A.; CARRETÓN, C.; PINEDA, P. Public relations research in Spain. Profesional de la Información, v. 29, n. 3, p. 1-13, 2020.
COSTA-SÁNCHEZ, C. Use of YouTube for business communication. Analysis of the content management and level of participation of Spanish best reputed companies Youtube channels. Corporate Reputation Review, v. 20, n. 2, p. 137-146, 2017. https://doi.org/10.1057/s41299-017-0021-8
DE VEIRMAN, M.; CAUBERGHE, V.; HUDDERS, L. Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude. International Journal of Advertising, v. 36, n. 5, p. 798-828, sept. 2017. https://doi.org/10.1080/02650487.2017.1348035
DENNER, N.; SCHNEIDER, H. People want to see people? Personalization on Facebook as a tool for corporate communications. Corporate Communications, v. 28, n. 1, p. 30-47, oct. 2022. https://doi.org/10.1108/CCIJ-05-2022-0055
DÉVAI, D.; CARRILLO, M.; GISBERT, E.; PIQUÉ, M. Panel Icarus Analytics. Panel 121 Directores de Comunicación en LinkedIn. Barcelona, 2024. Disponible en: https://epsilontec.com/15245/. Acceso en: 13 dic. 2024.
DOMÍNGUEZ, A.; GARDIER, C.; FERNÁNDEZ, M.; SÁNCHEZ, Y.; FERNÁNDEZ-SESMA, C.; ORTEGA, I. New Times, New Leadership: 3 pasos hacia el liderazgo ejecutivo. 2023. Disponible en: https://ideas.llorenteycuenca.com/wp-content/uploads/sites/5/2023/11/231019-New-Times-New-Leadership.pdf. Acceso en: 13 dic. 2024.
EL-KASIM, M. Nigerian public relations practitioners’ use of social media: Validation of an online interactivity model applying structural equation modeling. Media Watch, v. 11, n. 2, p. 337-347, 2020. https://doi.org/10.15655/mw/2020/v11i2/195653
ERAY, T. E.; KI, E.-J. Roles and functions of public relations practitioners in the resolution of conflicts in the U.S. and Turkey. Public Relations Journal, v. 13, n. 4, p. 1-30, 2020.
FRÖHLICH, R.; KNOBLOCH, A. S. “Are they allowed to do that?” Content and typology of corporate socio-political positioning on TWITTER. A study of DAX-30 companies in Germany. Public Relations Review, v. 47, n. 5, 102113, dic. 2021. https://doi.org/10.1016/j.pubrev.2021.102113
FULLER, M.; HEIJNE-PENNINGA, M.; KAMANS, E.; VAN VUUREN, M.; DE JONG, M.; WOLFENSBERGER, M. Identifying competence characteristics for excellent communication professionals. Journal of Communication Management, v. 22, n. 2, p. 233-252, mayo 2018. https://doi.org/10.1108/JCOM-07-2016-0051
GIORDANI, M. S.; BARBOSA, I. S.; KLANN, R. C. Uso de mídia social pelo CEOs e o gerenciamento de resultados. Revista de Educação e Pesquisa em Contabilidade, v. 17, n. 3, p. 289-308, sept. 2023. https://doi.org/10.17524/repec.v17i3.3225
HERNÁNDEZ-MARTÍNEZ, S.; SÁNCHEZ-HERVÁS, D. The organization of responsible events in Spain as a public relations technique. Comunicação, Mídia e Consumo, v. 20, n. 58, p. 199-218, ago. 2023. https://doi.org/10.18568/cmc.v20i58.2819
HWANG, S. The strategic use of Twitter to manage personal public relations. Public Relations Review, v. 38, n. 1, p. 159-161, mar. 2012. https://doi.org/10.1016/j.pubrev.2011.12.004
LONGENECKER, C. O.; WITTMER, J. L. S. CEO lessons on workforce development and success in a global pandemic. Development and Learning in Organizations, v. 37, n. 1, p. 15-17, ene. 2023. https://doi.org/10.1108/DLO-01-2022-0028
MARTÍ, S. Los 10 directores de Marketing y Comunicación que más despuntan en LinkedIn. Economía, 2024.
MD SAAD, N. H.; YAACOB, Z. Building a personal brand as a CEO: a case study of Vivy Yusof, the cofounder of FashionValet and the dUCk Group. SAGE Open, v. 11, n. 3, p. 1-12, 2021. https://doi.org/10.1177/21582440211030274
MEN, L. R.; TSAI, W.-H. S.; CHEN, Z. F.; JI, Y. G. Social presence and digital dialogic communication: engagement lessons from top social CEOs. Journal of Public Relations Research, v. 30, n. 3, p. 83-99, 2018. https://doi.org/10.1080/1062726X.2018.1498341
MORENO, A.; NAVARRO, C.; ALKAZEMI, M. How the public and public relations professionals interpret leadership in Spain: Results from the ComGap study. Corporate Communications, v. 23, n. 1, p. 84-99, 2018. https://doi.org/10.1108/CCIJ-11-2016-0076
MORENO-DOMÍNGUEZ, M.-J.; MARTÍN-ZAMORA, M.-P.; SERRANO-CZAIA, I.; RODRÍGUEZ-ARIZA, L. Reputation and leadership: a study about reputational transfer in family and non-family firms. Cuadernos de Gestión, v. 22, n. 1, p. 65-80, 2022. https://doi.org/10.5295/cdg.211465mm
MOTION, J. Personal public relations: identity as a public relations commodity. Public Relations Review, v. 25, n. 4, p. 465-479, dic. 1999. https://doi.org/10.1016/S0363-8111(99)00032-6
MOTION, J. Personal public relations: The interdisciplinary pitfalls and innovative possibilities of identity work. Journal of Communication Management, v. 5, n. 1, p. 31-40, 2001. https://doi.org/10.1108/13632540110806640
MUDAMBI, S. M.; SINHA, J. I.; TAYLOR, D. S. Why B-to-B CEOs should be more social on social media. Journal of Business-to-Business Marketing, v. 26, n. 1, p. 103-105, 2019. https://doi.org/10.1080/1051712X.2019.1565144
MURPHY, B. The female chief communication officer: An exploration into her leadership traits. Public Relations Inquiry, v. 12, n. 1, p. 113-133, ene. 2023. https://doi.org/10.1177/2046147X221126164
PIENRASMI, H. Pemanfaatan social media oleh praktisi public relations di Yogyakarta. Jurnal Komunikasi, v. 9, n. 2, p. 199-210, abr. 2015. https://doi.org/10.20885/komunikasi.vol9.iss2.art6
PLACE, K. R.; VARDEMAN-WINTER, J. Where are the women? An examination of research on women and leadership in public relations. Public Relations Review, v. 44, n. 1, p. 165-173, 2018. https://doi.org/10.1016/j.pubrev.2017.10.005
RANGEL-PÉREZ, C.; FERNÁNDEZ, M.; LÓPEZ, B. Study on the strategic influence of corporate social responsibility in the world’s most digitised banks. Journal of Open Innovation: Technology, Market, and Complexity, v. 9, n. 1, 100029, 2023. https://doi.org/10.1016/j.joitmc.2023.100029
RAYWOOD, G.; BUTCHER, K.; HANSON, L.; VAN HALL, A.; LESSER, S. The future of corporate communications. Edelman, 2021.
RECALDE VIANA, M.; GUTIÉRREZ-GARCÍA, E. Communication and C-suite: some strategic contributions. Anàlisi, n. 52, p. 97, jun. 2015.
ROMERO, I. Estudio de LinkedIn 2024. 2024a.
ROMERO, I. Estudio redes sociales 2024. Metricool, 2024b.
ROMERO, I. Estudio redes sociales 2025. Metricool, 2025.
SAAVEDRA, G.; CAPRIOTTI, P. CEO social: análisis de la presencia y actividad en redes sociales de los directores ejecutivos de empresas. Palabra Clave, v. 27, n. 2, p. 1-33, mayo 2024a. https://doi.org/10.5294/pacla.2024.27.2.8
SAAVEDRA, G; CAPRIOTTI, P. Estrategias de publicación de los CEO de empresas de América Latina en LinkedIn y su impacto en el engagement. Revista de Comunicación, v. 23, n. 2, p. 319-344, sep. 2024b. https://doi.org/10.26441/RC23.2-2024-3592
SWEETSER, K. D.; KELLEHER, T. A survey of social media use, motivation and leadership among public relations practitioners. Public Relations Review, v. 37, n. 4, p. 425-428, nov. 2011. https://doi.org/10.1016/j.pubrev.2011.08.010
VERHOEVEN, P. Communications officers and the C-suite: A study of Financial Times Global 500 companies. Public Relations Review, v. 40, n. 3, p. 606-608, sep. 2014. https://doi.org/10.1016/j.pubrev.2014.01.003
VIDGEN, R.; SIMS, J. M.; POWELL, P. Do CEO bloggers build community? Journal of Communication Management, v. 17, n. 4, p. 364-385, 2013. https://doi.org/10.1108/JCOM-08-2012-0068
WILLIAMS, A.; TWOHILL, C.; LOW, D. Beyond the CEO: The power of leadership voices on social media. FTI Consulting, 2023.
ZELER, I. Evaluación de la actitud interactiva y el nivel de diálogo de las empresas de Colombia en Facebook. InMediaciones de la Comunicación, v. 15, n. 1, p. 67-85, jun. 2020. https://doi.org/10.18861/ic.2020.15.1.2958
ZELER, I.; FUENTES-LARA, C.; MORENO, Á. Female leadership in communication management in Spain: making a difference in a sexist culture. Corporate Communications, v. 27, n. 5, p. 74-92, 2022. https://doi.org/10.1108/CCIJ-04-2022-0047
ZERFASS, A.; SCHWALBACH, J.; BENTELE, G.; SHERZADA, M. Corporate communications from the top and from the center: comparing experiences and expectations of CEOs and communicators. International Journal of Strategic Communication, v. 8, n. 2, p. 61-78, abr. 2014. https://doi.org/10.1080/1553118X.2013.879146
Downloads
Publicado
Como Citar
Edição
Seção
Licença
Copyright (c) 2026 Giancarlo Saavedra Chau, Salvador Hernández-Martínez

Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.
Autores que publicam nesta revista mantêm os direitos autorais e concedem à revista o direito de primeira publicação, com o trabalho simultaneamente licenciado sob a Licença Creative Commons Atribuição 4.0 Internacional (CC BY 4.0), que permite o compartilhamento e a adaptação do trabalho, com reconhecimento da autoria e da publicação inicial nesta revista.

